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Privacy policy

Last updated: 05.01.25

This Privacy Policy describes how AFLOAT Watersports ("AFLOAT", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from afloatpro.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means any user of the Services, including customers, website visitors, or other individuals whose information we have collected under this Policy.

By using or accessing the Services, you agree to the collection, use, and disclosure of your information as outlined here. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other reasons. Updates will be posted on our Site and reflected in the “Last Updated” date above.

How We Collect and Use Your Personal Information

Over the past 12 months, AFLOAT Watersports has collected personal information from a variety of sources, depending on how you interact with our Services.

We use this information to:

  • Communicate with you
  • Provide the Services
  • Fulfill legal obligations
  • Enforce our terms
  • Protect our rights and our users

Information We Collect Directly from You

This may include:

  • Contact details: name, address, phone number, email
  • Order information: billing/shipping address, payment confirmation
  • Account information: username, password, security questions
  • Shopping behavior: viewed, saved, or purchased items
  • Customer support content: information shared in communications with us

Certain features may not work if you choose not to provide this data.

Information We Collect Through Cookies

We automatically collect certain Usage Data through cookies, pixels, and similar technologies. This includes:

  • Device and browser type
  • IP address
  • Network information
  • Interactions with our Site

For more about the cookies used by Shopify on our store, see Shopify’s Cookie Policy.

Information We Obtain from Third Parties

We may receive information from:

  • Shopify, which powers our Site
  • Payment processors, to handle your transactions
  • Marketing and analytics providers, for insights and personalized content

This data is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

  • To Provide Services: Process payments, manage orders and returns, ship items, maintain your account.
  • Marketing & Advertising: Send promotional emails/texts, tailor ads based on your activity.
  • Security & Fraud Prevention: Detect and investigate suspicious behavior.
  • Customer Support: Improve and respond to inquiries and feedback.

How We Disclose Personal Information

We may share personal information with:

Category

Recipients

Identifiers

Vendors (e.g. payment processors, shipping, customer support)

Commercial Data

Fulfillment and analytics providers

Usage Data

Marketing partners and affiliates

 






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